digital agency
with a
Modern Approach
Subscription-based Web and eCommerce Management to Elevate Your Business.
Subscription with
Unlimited Request?
Exactly that, a subscription with unlimited requests for your website or online store.
1. Pick a subscription plan and signup through our online payment system.
2. We will schedule a discovery meeting to learn more about your goals.
3. Submit a requests through our support ticketing system with unlimited tickets and revisions.
4. Request completed in a few business days (depending on the request) avg. 24hours
5. Submit another request and enjoy prioritised support
Subscription Advantages
Advantages so exceptional, you’ll never have to seek elsewhere
Predictable Costs
With a fixed monthly fee, you can easily budget for your web and eCommerce management.
Priority Service
As a subscriber, your requests are prioritized, ensuring quick response and resolution times.
Flexible and Scalable
Our plans can be scaled up or down to match your business needs.
Expert Support
Gain access to a team of web and eCommerce experts ready to assist with your needs.
No Long-Term Contracts
You have the freedom to pause or cancel your subscription at any time.
Peace of Mind
With us taking care of your website or store, you can rest easy knowing it’s in good hands.
Recent Work
LINKM8
- Web Development
- Website Design
- Branding
- Logo Design
- Digital Advertising Strategy
Green Flag
- Shop Optimisation
- eCommerce Management
- Customer Journey Optimisation
- Order automation
- Product Page Design
- Product & Promo Strategy
Lining Direct
- Shop Design & Dev
- eCommerce Management
- Customer Journey Optimisation
- Order automation
- Product Page Design
- Product & Promo Strategy
360Realty
- Branding
- Logo Design
- Website Design
- Digital Advertising Strategy
ATUA
- Branding
- Logo Design
- Website Design
- Digital Advertising Strategy
P1 Auto Care
- Shop Optimisation
- eCommerce Management
- Customer Journey Optimisation
- Order automation
- Product Page Design
- Product & Promo Strategy
Profile Auto
- Shop Optimisation
- eCommerce Management
- Order automation
- eBay Page Design
- Product & Promo Strategy
GoPedro
- Branding
- Logo Design
- Website Design
- Digital Advertising Strategy
DRGN Photo
- Branding
- Logo Design
- Website Design
- Digital Advertising Strategy
Reviews
What Our Clients Say
"I recently worked with Update on a web design project for my business, and I'm very pleased with the outcome. The team was professional, knowledgeable, and responsive, and they created a visually appealing and functional website."
Rebecca Brown
CLIENT OF UPDATEUpdate provided excellent web design services for my personal photo gallery website. They were professional, and delivered a visually appealing website that met all of my needs. Highly recommend!
Olivia Taylor
Subscription levels
Choose a plan that’s right for your business
Perfect for: Small - Medium Business or Personal Website
DigitalCare Pro
£299/month
LIMITED SPOTS
Limited subscriptions at this price ensure our commitment to quality and personalized service.
What’s included:
- One request at a time (during working days)
- Average 24 response
- One Website, and CMS
- Mix of Digital and Web Requests
- ie. eMail Marketing
- Web Maintenance
- Website amends / changes.
- Free Basic LM8.uk Membership (worth £100/y)
- Easy recurring payments
- Pause or cancel anytime
- Requests from 1 user
Perfect for: Small - Medium Store or Company Website
eCommerce Pro
£499/month
LIMITED SPOTS
Limited subscriptions at this price ensure our commitment to quality and personalized service.
What’s included:
- One requests at a time (during working days)
- Average 24 response
- One Website, or 1 of any eCom Platform
- Mix of Digital and Web Requests
- eMail Marketing
- Digital Strategy
- Traffic Generation
- Customer Journey Optimisation
- Free PRO LM8.uk Membership (worth £200/y)
- Any one online Marketplace (eBay, Amazon)
- Requests from 1 user
- Stock photos via Shutterstock
- Easy recurring payments
- Pause or cancel anytime
Perfect for: Large Store or Company Website
Enterprise Pro
£POA/month
LIMITED SPOTS
Limited subscriptions at this price ensure our commitment to quality and personalized service.
What’s included:
- Multiple requests & users
- Multiple Brands & Website
- Multiple eCom Platforms
- Mix of Digital and Web Requests
- eMail Marketing
- Digital Strategy
- Traffic Generation
- Customer Journey Optimisation
- Free PRO LM8.uk Membership (worth £200/y)
- SOS 24/7 Support
- Full Platform Manegemet
+ ADD-ON
Web Development
£149/month
+ ADD-ON
Web Development
£149/month
Management and more...
Some of the topics we cover and more
Design Changes
Page Updates
New Blog Posts
Image Updating
New Events
Security Updates
Backups
New Landing Pages
Email Marketing
Product Optimisation
eCommerce Optimisation
New Products
Product Page Updates
Automation
Coding
Plugin Installation
New Promotions
Customer Journey Optimisation
FAQ's
Frequently asked questions during our calls
What exactly is included in the monthly subscription?
Our monthly subscription includes unlimited requests for web and eCommerce management during working days, regular updates, proactive maintenance, expert support, and more. Specific services depend on the plan you choose.
How does the unlimited requests feature work?
Can I change or cancel my subscription at any time?
Yes, our plans are flexible, and you can upgrade, downgrade, or cancel your subscription at any time all we ask is a 30 day notice period.
How does your service compare to hiring a full-time web manager?
Our subscription service provides expert support at a fraction of the cost of hiring a full-time web or eCommerce manager. You get all the benefits without the overheads of an in-house team.
How quickly will my requests be handled?
We aim to resolve all requests within 1 working day or less during working days, ensuring quick and efficient service.
What if I have a complex coding request?
While we handle a wide range of requests, some very complex coding tasks may fall outside the scope of our standard service. In these cases we would install a plugin ( if you have a cms system, cost of plugin paid by customer). Please contact us to discuss your specific needs, and we can provide a quote separately.
How do you ensure the security of my website?
We implement regular security checks and updates to keep your site safe from threats. Update follows best practices to ensure the integrity and confidentiality of your data.
Can I use this service for multiple websites?
Our standard plans cover one website. If you need support for multiple websites, please contact us to discuss a custom solution that fits your needs.
What if I need more support than what's included in my plan?
If you consistently need more support than what's included in your plan, you can upgrade to a higher plan or discuss a custom solution with us. We also offer additional work at an hourly rate on top of the monthly subscription at a favourable rate for our already subscribed members.
Terms and Conditions
Update Subscription Service Terms & Conditions
Last updated: [19/08/2023]
THIS TERMS OF USE AGREEMENT (the “Agreement”) constitutes a legally binding agreement by and between UPDATE, a company organized under the laws of the United Kingdom. (“Update”) and the client, whether personally or on behalf of an entity (“Client”), with regard to access and use of Update’s website: https://www.weupdate.co.uk/ (the “Website”) and any other media form, channel, mobile website, or mobile application related, linked, or otherwise connected thereto.
Payment and Refunds:
- Upfront Payment: Subscription fees are to be paid upfront upon signup.
- Payment Methods: Payments are processed through our subscription system or PayPal.
- Refunds: Refunds will be given if the service is not provided twice. No refunds for past accepted work.
Intellectual Property Rights and Ownership of Materials:
- Intellectual Property: The Website, Content, and Marks are owned and controlled by Update.
- Ownership of Projects: Client shall be the sole owner of the copyright for all Projects.
Service Scope and Limitations:
- Coding: Included, but complicated coding charged at a favourable hourly rate.
- Requests: One open request at a time, only on working days. Complex requests may take up to 48 hours.
- Emergency Support: Included in eCommerce and Enterprise plans.
- Third-Party Fonts: Client assumes responsibility for any Third-Party Fonts incorporated into a Project.
Client Responsibilities and Prohibited Activities:
- Assets: Must supply all assets for work.
- Representative: Requests from one company representative only.
- Prohibited Activities: Client agrees to refrain from unauthorized use of the Website and other prohibited activities.
Liability and Compensation:
- Downtime: No monetary compensation for website downtime.
- Errors: Update will fix errors caused by us but won't reimburse monetary loss.
Pricing, Availability, and Cancellation:
- Limited Spots: Limited availability at a certain monthly subscription price.
- Cancellation: Subscribers may cancel at any time with a 30-day notice.
Privacy Policy:
- Data Protection: By using the Website, Client agrees to be bound by the Privacy Policy.
Returns and Refunds:
- Refund Policy: Update reserves the right to deny refunds based on its discretion.
Connection Interruptions:
- Availability: Update does not guarantee the Website will be available at all times.
Governing Law and Litigation:
- Jurisdiction: These Terms of Use shall be governed by the laws of United Kingdom.
- Disclaimer and Limitations of Liability:
- As-Is Basis: The Website is provided on an as-is, as-available basis.
- Miscellaneous:
- Contact Information: For any questions or complaints regarding the Website, please contact Update at: [email protected]
By subscribing to Update's services, you agree to be bound by these Terms & Conditions.
Fair Usage Policy
DigitalCare Pro - Subscription
- Unlimited number of requests per month
- One requests at a time (during working days)
- Average 24 response (during working days)
- One Website
- Free LM8.uk Membership (worth £100/y)
- Requests from 1 user
- Easy recurring payments
- Pause or cancel anytime
eCommercePro - Subscription
- Unlimited number of requests per month
- One requests at a time (during working days)
- Average 24 response (during working days)
- One Website, or 1 of any eCom Platform
- Free PRO LM8.uk Membership (worth £200/y)
- Requests from 1 user
- Easy recurring payments
- Pause or cancel anytime